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Privacy Policy

Last updated: April 3, 2025

This Privacy Policy describes how TezaPay (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you use our mobile application for contactless payments. By using our application, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect the following personal information to provide and improve our services:

  • Mobile Number:
    Used for user verification, account creation, and secure transaction processing.

  • Name:
    Used to personalize your experience, verify your identity, and facilitate transactions.

  • Additional Information:
    Our application may also collect non-personal information such as device type, operating system, and app usage data to improve performance and security. This data is aggregated and does not personally identify you.

2. How We Collect Your Information

Your information may be collected through the following methods:

  • Directly from You:
    When you register an account, update your profile, or interact with customer support, you provide us with your mobile number and name.

  • Automatically:
    As you use our application, we may automatically collect usage data and technical details (e.g., device information and logs) to enhance user experience and maintain the security of our services.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Transaction Processing:
    To verify your identity and securely process contactless payments.

  • Account Management:
    To create and maintain your account, and provide personalized services.

  • Communication:
    To send transactional notifications, service updates, and customer support communications.
    We may also send you marketing communications, but only with your explicit consent.

  • Service Improvement:
    To analyze usage patterns, diagnose technical issues, and improve our application's functionality and security.

  • Compliance:
    To comply with applicable laws, regulations, and legal requests.

4. Information Sharing and Disclosure

We value your privacy and will not sell or rent your personal data to third parties. Your information may be shared under the following circumstances:

  • Third-Party Service Providers:
    We may share your data with trusted third-party vendors and payment processors who assist us in delivering our services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

  • Legal Requirements:
    If required by law or in response to valid legal requests, we may disclose your information to law enforcement, government agencies, or other entities.

  • Business Transfers:
    In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice within the application of any change in ownership or use of your personal information.

5. Data Security

We implement a variety of security measures to ensure the safety of your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Specific retention periods may vary based on legal, regulatory, and operational requirements. When no longer needed, your information will be securely disposed of or anonymized.

7. International Data Transfers

If you are accessing our application from outside of [Country/Region], please note that your information may be transferred to and maintained on servers located in [Country/Region] or other countries. We take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Analytics and Usage Data

We may use third-party analytics services to collect information on how our application is used. These services help us understand user behavior, track trends, and improve our offerings. Analytics data is aggregated and does not directly identify individual users.

9. Your Rights and Choices

We respect your rights and provide you with options regarding your personal information:

  • Access and Correction:
    You may request access to or correction of your personal information by contacting us.

  • Deletion:
    You can request the deletion of your data, subject to legal obligations and our retention policies.

  • Opt-Out:
    You have the option to opt out of receiving marketing communications from us. Please follow the unsubscribe instructions provided in our emails or contact us directly.

  • Consent Withdrawal:
    You may withdraw your consent for data processing at any time. Please note that this may affect your ability to use certain features of our application.

10. Legal Bases for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity:
    Processing is necessary for the performance of a contract between you and [App Name].

  • Consent:
    For certain types of processing, we obtain your consent (e.g., marketing communications).

  • Legal Obligations:
    We process data to comply with legal requirements and regulations.

11. Third-Party Links and Services

Our application may include links to third-party websites, services, or advertisements. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

12. Children's Privacy

Our application is intended for users who are at least 18 years old. We do not knowingly collect personal information from individuals under the age of 18. If you believe that we have inadvertently collected such information, please contact us so that we can promptly delete the data.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by updating the "Effective Date" at the top of this document and, when appropriate, through in-app notifications or email. Your continued use of our application after changes are made constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

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